Transparent, methodical approach

Our customer orientation begins before a project starts but does not end with deployment. Transparent approaches and the independent consultation services of our experts regarding the sensible use and integration of requested applications form the basis of joint projects.

 
Pre-implementation stage

Thinking and acting in processes

We believe that every application should be aligned with your staff’s and your company’s specific needs and requirements. Therefore, at the pre-implementation stage together with you we identify the applications you currently are using and what you want to achieve with the new system. We refer to this proven step – the first step when you implement a project with implexis – as demand analysis. Leverage our many field-tested reference processes for omni-channel retailing and our comprehensive experience implementing solutions for customers in multiple industries.

Implementation stage

Tool-based project management

When we walk you through the implementation of a project we place great importance on involving all of your and our project team members equally and on making it possible for them all to access document templates, schedules and other large-volume resources securely. Our unique Teamsite+ platform for project management makes sure of that! Teamsite+ is based on SureStep, the Microsoft software development methodology which has become established in the industry. Teamsite+ facilitates consistent control of all steps in your projects.

Fact Sheet Teamsite+

 
 
Post-implementation stage

Practical training, support and innovation

Cutting-edge training methods
To ensure your application is a resounding success and every user benefits equally, when implementing projects we rely on moderated workshops and on training sessions and/or cutting-edge training videos. This is to ensure your staff becomes familiar with the new systems in a practice-oriented manner as quickly as possible and that the new software is introduced seamlessly and is productive from day one.


Practical support
Our support does not end with completion of the last stage of your project. Our Managed Services team will assist you with your change processes and will deliver upgrades and other innovations to ensure that your applications will support your company’s processes seamlessly at all times.


Innovation
To ensure we stay “tuned in” at all times, we always are open to new developments and leverage our regular dialog with and the interesting project work implemented at Technische Hochschule in Nuremberg, Erlangen University, and companies in the Nuremberg region.

 

Complemented by our experience implementing large and challenging projects in Germany and abroad since 1993, we pave the way to your business success.

implexis – methodical thinking

The system behind every staff member must work seamlessly to support his or her work. With our unique methodology and structured approach we unravel processes rather than complicating them. We are particularly proud of our staff whose exemplary process knowledge drives our customers’ projects and brings new quality to their company processes.

implexis – dynamic performance

Every company faces new challenges every day – which means new challenges for us. At our customer’s side, we develop new ideas to enhance company processes and adapt them to changes in the market. As a dynamic partner we participate in every development and, with open and inspiring communication, we achieve new solutions that enable our customers to move forward.


Michael Ferschl, Managing Director

Prize-winning

Our certifications are integral elements of our strategy and together with our awards, are proof of our expertise, especially if they include customer references and customer satisfaction surveys. Based on our field-tested competence as a certified Microsoft Gold Partner, our qualified staff members who always keep their fingers on the pulse of technology and our many years of experience, we implement your requirements with the future in mind.

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Ten-fold certified – proof of our competence, quality and detailed know-how.

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We rank among the top five percent of Dynamics Partners worldwide.

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Highlights our expertise in and our commitment to the retail industry!

Microsoft honored implexis as one of its most successful partners from around the world.
The Inner Circle is the global elite of Microsoft Dynamics partners: Only 60 partners from more than 130 countries hold the title which confirms their status among the top three percent worldwide.
For further Information about the award, please click here

The award "Industry Partner Retail" highlights our field-tested competence in the retail segment. For further Information about the award, please click here

We support your change processes

Today, a company’s success depends strongly on its ability to change. We advise you and support you throughout the changes to your system landscape! We map all stages of your change processes transparently, easily, efficiently and in a structured manner so you always know which changes your business solutions are undergoing at the diverse stages. It is good to know you can rely on our competent partners to help you design your corporate change processes! For further information on our partner PricewaterhouseCoopers AG Wirtschaftsprüfungsgesellschaft (PwC), please click here

Contact us! We will be happy to consult you individually.

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Michael Ferschl

Managing Director

Available for any questions about the company, the team, our cooperation partners and our expertise, retail processes, ERP systems, multi-channelling, methodology and consistent system landscapes.

Michael Ferschl

Michael Ferschl

Managing Director

Available for any questions about retail processes, ERP systems, multi-channelling, methodology and consistent system landscapes.

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