With our Managed Services you benefit from our comprehensive expertise that gives you the cutting edge.

From optimization and upgrades to monitoring

Our Managed Services extend beyond quick and comprehensive help with Microsoft Dynamics AX tailored to your needs – jointly with you, we enhance your processes strategically and develop your ERP system.


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Flexible, uncomplicated and on-demand

Uncomplicated as a fast food restaurant – but you pay only if it is to your liking. We provide companies with professional services for all questions and challenges relating to Microsoft applications – without any support agreement being required.

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We make your business success happen

It takes many years of experience to master complex challenges quickly and efficiently. implexis offers you this expertise in a particularly practical, cost-efficient and flexible manner for your on-premise or cloud solutions. Our experts keep your future business in mind at all times:

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Back-office operations

Our experienced Managed Services team ensures the functionality of your Dynamics AX or Dynamics 365 for Operations and supports your service requests, incidents and change requests.

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Monitoring services

We offer end-to-end monitoring of your system landscape. Thanks to our expertise, we identify problems proactively and respond to interruptions to minimize the risk of costly downtime in your company.

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Back-office deployment services

We deploy your program adjustments, updates and new features so you don’t have to. Together with you, we set the timeline to facilitate uninterrupted business operations. No challenge is too complex for us!

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Feature and hotfix consultation services

We keep your business applications updated and implement a continuous improvement process jointly with you. We analyze hotfixes and new features and plan ways to integrate them into your systems.

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Retail services

Does your company operate stationary stores? We will be happy to provide you with comprehensive support for your Dynamics 365 POS. As an experienced Microsoft Dynamics Retail Partner, we ensure you have the cutting edge you need.

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Performance consultation services

Complex systems, growing data volumes and individualized queries require regular analyses. Our experienced staff members conduct the analyses you need and suggest a course of action that ensures your systems are configured optimally to your business operations at all times.

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Retail deployment services

Your business needs require an extension of the Dynamics 365 POS standard? No problem! Our experienced team members update your POS system outside of business hours to prevent interruptions to your operations.

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Web shop services

Do you operate one or more web shops based on Dynamics 365 or Dynamics AX 2012? We support your omni-channel solution and help you identify trends in a timely manner to make your business processes even more efficient.

Confirmed by our customers

Our company’s success is based on a high customer satisfaction index measured by Microsoft, on dialog at eye-to-eye level with our customers, on positive feedback, and on tackling project challenges together with our customers as a team.

Read more about our customers

Support on Demand: help at the push of a button

From Dynamics CRM and SharePoint to Business Intelligence and .NET applications – implexis has many years of experience with Microsoft’s entire product portfolio. Let us share our know-how with you! Simply send us a ticket and we will find the solution that meets your needs, directly and without any support agreement being required. Please click here to send us your ticket

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Use our user-friendly ticket system to contact us, and let us take care of the rest.

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implexis has been certified as a Microsoft Gold Partner eight times. Our team has extensive expertise and provides you with first-, second- and third-level support when you need it.

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We master Microsoft‘s entire portfolio from Dynamics AX and SharePoint to Business Intelligence and .NET applications. No problem is too big for us, no challenge too small.

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Risk-free and success-oriented: You pay only if we solve your problem. Our quick support services come at attractive rates.

How do companies master the challenges of the digital age?

Large corporations and mid-sized businesses have one thing in common: They are on route to the digital age and, thus, face material challenges because they are subjected to continuous change. At the same time, rapid technological progress opens up phenomenal opportunities. We at implexis can help you be successful in the long-term in this new environment. With our expertise with Microsoft Dynamics AX and Microsoft’s entire portfolio we support you from start to finish, so you are ready for the future.

Contact us! We will be happy to consult you individually.

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Jörg Murawski

Business Unit Manager
Managed Services

Available for any questions about Managed Services.

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